You can conveniently make payments by credit card – both online via the bezahl.de link and in person at the smartkasse. Simply select “Credit card” or use the card terminal. Once authorised, the payment is recorded immediately and the transaction is marked as “paid” once payment has been made in full.
How it works
As you have two options for paying by credit card, please select the appropriate instructions:
A. Online payment (via link)
Open the bezahl.de payment link you received.
Click the “Pay now” button.
Select the Credit card payment method.
Enter your card details in the field displayed (Adyen widget).
Authorise the payment (you may need to confirm it in your banking app).
After confirmation, you will automatically be redirected to the payment details page.
B. Payment in person (smartkasse)
Open your transaction at the smartkasse (by scanning the QR code, entering the payment ID or via the web interface).
Click “Pay now”.
Place your credit card on the card reader or insert it.
When prompted, confirm the payment with your PIN.
The system automatically returns to the payment details page.
💡 The key points at a glance:
Status update: The credit card payment is created in the system immediately.
Completion: As soon as the payment covers the total amount, the transaction is automatically marked as paid.
Common errors & solutions
| Problem | Possible cause & solution |
|---|---|
| Payment declined (online) | The 3D Secure authorisation is often missing. Please check whether you need to authorise the payment in your bank’s app. |
| Payment declined (in person) | Check whether your card’s limit is sufficient for the amount or whether the card is blocked for use abroad/at terminals. |
| No redirection | If the return to the details page gets stuck, please reload the page. The payment has usually still been processed in the background. |