You can conveniently pay contactlessly using Apple Pay or Google Pay – both online via the Aufinity link and in person at the smartkasse. Confirmation is simple via your smartphone (Face ID, Touch ID or passcode). The payment is recorded immediately and, once paid in full, the transaction is automatically marked as “paid” with your merchant.
How it works
Please select the instructions that apply to your payment situation:
A. Online payment (via link)
Open the Aufinity payment link.
Click the “Pay now” button.
Select Apple Pay or Google Pay.
Your wallet opens automatically: confirm the payment using Face ID / Touch ID (Apple) or fingerprint / passcode (Google).
After successful confirmation, you will be automatically redirected to the payment details page.
B. Payment in person (smartkasse / POS)
Open the transaction on the smartkasse (by scanning the QR code, entering the payment ID or via the web interface).
Click “Pay now”.
Hold your smartphone or smartwatch up to the card reader.
Authenticate the payment on your device (Face ID, fingerprint or passcode).
The system automatically returns to the payment details page.
💡 Important details
- Requirement: You must have an active payment card stored in your wallet app.
- Status update: The payment is created in the system immediately.
- Completion: As soon as the total amount has been paid, the transaction is automatically marked as paid (depending on your organisation’s settings).
Common errors & solutions
| Problem | Possible cause & solution |
|---|---|
| Button is not displayed (online) | Apple Pay often only appears in the Safari browser, while Google Pay usually appears in Chrome. Also check whether a wallet has been set up on the device being used. |
| Payment declined | Even when using Apple/Google Pay, the underlying credit or debit card may be declined (e.g. the limit has been reached). Check the payment method in your online banking. |
| No response at the terminal (in person) | Make sure that NFC is enabled and hold the upper part of the smartphone directly against the contactless payment symbol. |