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What is a payment invitation and how does it work?

A digital payment invitation is the simple, secure and central starting point for the entire payment process via Aufinity. You will receive an email from your dealer with the subject line “Payment processing”, which takes you to all the details of your purchase via a direct link or QR code, without the need for complicated registration. Find out here how to view your payment information, check your invoice and vehicle details, and select your preferred payment method.

 

💡 The most important information at a glance: 

  • Direct access without registration: No password required – access your data immediately by clicking the button or using the QR code.
  • Everything in one place: All invoice, customer and vehicle details are clearly summarised on your personal overview page.
  • Dealer-specific payment options: The available payment methods are specified directly by your dealer and may vary depending on the purchase amount.
⚙️ Requirements: An active email address, a payment invitation sent by your dealer and an internet-enabled device (smartphone, tablet or PC).

 

Step-by-step guide

  1. Open the email with the payment invitation: Open the email from your dealer with the subject line “Payment processing” in your inbox. It contains your customer details, the payment reference, the purchase amount and your personal QR code.
  2. Access payment details: Click the “Access payment details” button in the email or scan the QR code with your smartphone. You will be redirected directly to your individual payment portal.
  3. Check the information: The overview page displays all the details of your purchase, vehicle- or service-related information and the outstanding invoice amount.
  4. Start payment & select a payment method: Click the blue “Pay now” button to view the payment options enabled by your dealer (e.g. bank transfer, direktbezahlen or payment by instalments) and complete your payment using your preferred payment method.

 

📌 Important note: If you cannot find the email in your inbox, please also check your spam or junk email folder. Please also note that the available payment methods are specified by the respective dealer.

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Further information

  • The direct route to us

    aufinity Group GmbH, Hohenzollernring 89-93, 50672 Cologne; email: service@aufinity.com; chat: chat button at bottom right

  • Our support hours:

    Monday to Saturday, 7:00 a.m. to 7:00 p.m. (CET/CEST)