During SEPA bank transfers, European banks automatically check whether the recipient name you entered matches the official account holder registered with the receiving bank (Verification of Payee / VoP). This security measure protects you against misdirected transfers and fraud. If your online banking flags a discrepancy, here is how to interpret the notice and ensure your payment reaches its destination safely.
💡 Key Takeaways:
- Automated Verification: Your bank verifies recipient name and IBAN in real time.
- Yellow Notice (Close Match): Minor discrepancy (e.g., spelling error, abbreviation, or missing company suffix). The transfer is not blocked, but requires verification.
- Red Notice (No Match): Significant discrepancy between name and IBAN. High risk of misdirection; banks frequently abort the transfer.
- Safety Rule: Do not proceed with the payment unverified when a warning appears—contact us for confirmation first.
⚙️ Prerequisites: Access to your online banking portal along with the invoice details or reference number of the pending payment.
Step-by-Step Guide
- Identify the notification type: Review the warning displayed in your online banking carefully. Is it a yellow notice (close match) or a red notice (no match)?
- Hold the transfer: Pause or cancel the authorization if you see a red warning or remain unsure, preventing any misrouted funds.
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Submit a verification request: Send an email to service@aufinity.com containing the following details:
- A screenshot of the notice/error message from your online banking
- Information on input method: whether details were entered manually or scanned via QR code
- The relevant invoice or payment reference number
- Await confirmation: Our team will cross-check the banking credentials immediately, verify the exact recipient format, and provide clearance for execution.
📌 Important Note / Pro-Tip: Whenever supported by your banking app, scan the EPC QR code on your invoice. This automatically transfers the IBAN and official registered company name with 100% precision, eliminating false alerts triggered by typos or abbreviations.