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Can a customer make a partial payment?

Yes, your customers can flexibly split the total amount of a purchase or service transaction. This is possible both by combining different payment methods (e.g. advance bank transfer and direktbezahlen) and through several partial transfers from one or different bank accounts. This function makes it easier to process higher amounts, as customers are not bound by strict daily transfer limits and you always retain full transparency of the current payment status in the portal.

💡 How flexible partial payment works: 

  • Splitting across different payment methods: For example, for a total amount of €23,000, a customer can initially pay €20,000 by conventional bank transfer and conveniently pay the remaining amount of €3,000 via direktbezahlen.
  • Process in the customer view: After selecting a payment method, the customer uses the “Split amount” option, enters the desired partial amount and then selects another (or the same) payment method for the remaining amount.
  • Transparency in the merchant dashboard: Every incoming partial payment is registered immediately and assigned to your transaction, allowing you and your sales consultant to see in real time how much remains outstanding.

 

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