Help for retailers 🚀

Most frequently asked questions

• How does user management work?

General

• How do i manage notifications in the communication centre?
• How can i view and edit my personal profile?

Everything you need to know about the different payment methods

• How does real-time payment with direktbezahlen work for my customers?
• (Bild) How do i integrate PayPal into my bezahl.de payment process?

Organization of payments

• How does payment processing work for your customers?
• How does the offline process work?
• How can i reset a payment?
• How can i specify a pick-up date?
• How can i attach a document?
• How do i create a new manual payment and send it?
• See all 14 articles

Smart cash register

• How do i start the payment process with our smartkassen in the bezahl.de interface?

Administration

• What are the payment settings?
• How do i configure a payment plan?
• How does a payment reminder work?
• How do i select the payment method for my customers?
• How do i archive an organisation?
• What is role mangement?
• See all 10 articles

Our additional functions at a glance

• What is - White Label Solution?
• What is - fully digital installment payment?
• What is - a customer account?
• What is - Automated Dunning?
• What is - money laundering prevention?